Introducing Foreign Students

Nakamura International Hotel School

At school, I was able to receive certificates including one certified by The Japan Hotel and Restaurant Service Development Association. They are connected to my current job.

  • Graduate
  • From April, 2013 to March, 2015

  • Jin XuanRu
  • Chinese
  • [From China]

How was your student life?

I learned hotel services from the basics to actual practice at Nakamura International Hotel School. The school has a number of useful practical classes in addition to classroom lectures. I also gained a lot of essential experience as a hotel professional. For example, I did internships for 16 weeks at famous hotels across Japan. The spirit of "hospitality" resides in Japanese hotel services, and they are one of the best in the world. For instance, it is important to determine whether a guest needs another cup or glass of drink just by looking at it. At school, I was able to receive certificates including one certified by The Japan Hotel and Restaurant Service Development Association. They are connected to my current job.

How is life in Fukuoka City?

Fukuoka City is easy to live in, because it is located near the sea like my hometown Dalian, China, and the seasons resemble those in my hometown. Prices are low, people are kind, and there are few disasters. I find my job incredibly enjoyable, because ANA Crowne Plaza Hotel Fukuoka, which puts an effort into human resource cultivation, gives the staff various job opportunities. Our hotel offers us many training programs to improve our hotel service skills. There are quite a few events held at the hotel, and I am happy to have a cheerful relationship with my superiors.

Did you have a part-time job?

I had a part-time job at ANA Crowne Plaza Hotel, where I work now. I wanted to learn actual hotel practices through a part-time job, while I was learning hotel services at school. One of the Nakamura International Hotel School teachers introduced me to them. To tell the truth, I had a hard time when I started working at the hotel, because I was bad at speaking Japanese. However, as I fell into the Japanese community proactively while following instructions from my superiors, I become proficient in Japanese little by little.

What are your hobbies?

Watching movies (Chinese action movies) and taking pictures (I like taking pictures of people such as my family and friends).

What is your vision of the future?

I would like to be a concierge who can speak English and Japanese as well as my mother tongue Chinese while offering the best services. I want to become an honorable concierge like our manager who is also our superior and teaches us dignity, grooming and appearance as hotel staff. In the future, after I accumulate experience at my current workplace, I want to build my career in other places including overseas hotels in the group where I belong now.

Comments from one of her superiors

Guests from Chinese-speaking countries are increasing year by year. If a hotel has personnel like Jin who understand the cultural backgrounds of foreign guests, not only we can pay proper attention to them, but also we can understand their true needs. Jin is a gentle-mannered person, however if necessary she can express herself in a kindly fashion. She is positive while keeping a smile, so I place high hopes on her.

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